By: Michelle Schlachta , 5:25 PM GMT on April 15, 2014
Your experience and feedback are what truly power this site and have helped to shape the redesign you see today. To make it happen, our product teams and developers have spent time with the Weather Underground community getting direct feedback through in-person interviews, video chats, phone calls, emails, surveys, blog comments - addressing issues and concerns any way they can.
Now, let’s address a principle we can all relate to. Change. It doesn’t always feel good. Sometimes it’s pretty uncomfortable. Most people don’t like it, at first. There will certainly be some growing pains post-launch. We will continue testing, monitoring, asking and listening throughout this process. This redesign is only one change. We will never be “finished” improving Weather Underground to better suit your needs. We have been, and will always be, committed to that mission. Change is good. It helps us to evolve and learn. Change leads to better things.
Here is a summary of changes that we made based on specific feedback from the community:
“Your website looks seriously outdated.” - On this point, we couldn’t agree with you more. So, we removed boxes, gradients, and other outdated web design principles in favor of a more open, flat design. (Learn more about the design process behind the new WU on our Site Redesign page).
“WU isn’t optimized for mobile or touch devices. Lame.” - A responsive framework has been implemented so that you see the same info regardless of device or browser size. Everything is also touch-compatible so both tablet and phone users can get full interaction.
“The city page is too cluttered and confusing. Ahh, my eyes!” - To address this we consolidated the data based on type - current conditions, forecast, etc. so that you don’t have to “hunt and peck” through the city page to find what you’re looking for. We also consolidated duplicated data and removed unnecessary items to shorten the page.
Thank you for offering your feedback during the beta phase as well. This resulted in additional improvements made to the new city page and many other areas across the site. We have come a long way, and couldn’t have done it without you.
Visit Classic Wunderground to take a trip down memory lane. To leave feedback for the product team, visit our Feedback Forum.
Please let us know how you think we’re doing.
The views of the author are his/her own and do not necessarily represent the position of The Weather Company or its parent, IBM.
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