Aaron is a Software Developer for the Weather Underground, and the creator of the Wunder Blogs.
By: Aaron Cowdin , 11:58 PM GMT on November 17, 2013
I want to apologize for the outage today. It came at a terrible time with what looks to me to be a pretty nasty serve weather day for parts of the US. I've heard that some of our own members were near or in the outbreak today.
I know how much the blogs and photos are part of everyone's weekend and weekday life, and I know how much it means to everyone to be able to talk through these weather events and share information. I'm sorry that we failed today, and we'll do everything we can to stop these kinds of failures in the future.
Try as we might, sometimes bad things happen in our datacenter, and today we had a very important machine go down. It is the central data storage system for all community features, including blogs, photos, etc. We used to have an online backup for this system, but we've had to go without while we move and upgrade all of our hardware. A backup system for the machine in question is literally in the mail right now, along with a ton of other hardware to prop up our entire infrastructure. We always backup our data, in several locations, but the hardware itself was not, so it had to be repaired. Thus, the outage.
Fortunately any data loss was very minimal, resulting in a loss of only items that were sent while the outage occurred. No long terms loss of data is evident, and service should be fully restored.
I hope that everyone out there is safe after the storms and I hope that you'll continue to use the blogs to keep each other safe and informed.
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